Quality Management Tools & Techniques Assignment - 1

Quality Management Tools & Techniques - Assignment Example By visually observing the histogram, it is possible to determine whether or not the process is in control. In this paper, the capability analysis for individual variables is applied using Minitab. This analysis yields a process capability report even when the data for the variables are not normally distributed. In this case, the manufacturing process produces a single hard drive using three distinct processes, hence the application of this method is suitable in order to evaluate each process independently. As such, histograms of the data for each process will be generated, which will help to verify whether or not the processes are in control. In this case, three main measures will be used to evaluate the capabilities of the three processes including Cp, Cpk and PPM. The measure Cp is an index that measures potential capability of a process; that is, the capability of a process in meeting certain conditions. For a capable process, Cp should be greater than one. The measure Cpk, on the other hand, is a measure of whether or not the process is conforming to the required specifications (Bass, 2007). For a perfectly centered process, Cpk should be equal to Cp. The measure PPM (parts per million) represents the number of defectives in every one million parts manufactured. By visually observing figure 1, the data is not normally distributed. Indeed, the data seems to be both bimodal and right-skewed. However, the data values are within the specified limits. The value of Cp = 1.41 is greater than one, which indicates that the process is capable. Additionally, the value of Cpk = 1.30 is almost equal to that of Cp hence the process is centered. On the overall performance, for every one million hard drives produced by the manufacturer, 18.29 parts will exceed the specified limits on the lower specification limit (LSL) side while 238.83 parts will exceed the limit on the upper

Knowledgement Management Research Paper Example | Topics and Well Written Essays - 500 words

Knowledgement Management - Research Paper Example 1). The meaning of the term knowledge was qualified by Baker, Baker, Thorne, & Dutnell (1997), â€Å"knowledge is present in ideas, judgments, talents, root causes, relationships, perspectives and concepts. Knowledge can be related to customers, products, processes, culture, skills, experiences and know-how† (cited in Kalpic & Bernus, 2006, p. 44). KM is therefore important to the success of the organization because through the collective shared efforts of various stakeholders, the potentials and resources of the organizations are maximized. Core competencies and strengths are capitalized to enable the organization to address risks, threats and changes in external environmental factors that would impinge on the firm’s operations. Accordingly, not only are the organizational objectives achieved; but more so, the relevant contribution of the organization’s stakeholders are thereby percieved as instrumental for the firm’s success and therefore, make each cont ributor better motivated to share their inputs towards a greater good. As noted from Kalpic & Bernus’ (2006) discourse, â€Å"Rouggles (1998), for example, found that the four most common KM projects conducted by organizations were creating/implementing an intranet, knowledge repositories, decision support tools, or groupware to support collaboration† (p. 49). The creation and implementation of an intranet is deemed crucial for organizations to access and connect volumes and diverse information through different departments and functions within the organization. This is an example of KM due to the interplay of inputs, processes and systems that need to be identified, analyzed and connected, as required. Decision-support tools are also examples of KM programs were organizational policies and procedures identify and authorize authorities to decide on significant aspects, alternatives, and options that each personnel, department, or group makes on a daily basis. The design and implementation of